Three ways to reach us. We answer every ticket and every email — usually within hours.
The fastest channel. Tickets are linked to your account, so we can see your subscription, devices, and recent connection logs without you needing to copy anything. Sign in and click Support in the sidebar.
Open the dashboardIf you cannot sign in (locked out, payment problem, account questions), email us directly. Please include your account email so we can look you up.
support@nextunnel.comStatus updates, blocking events, and outage announcements go here first. The channel is read-only — for one-on-one help, use a ticket or email.
Open TelegramWe deliberately do not have an inline contact form on this page. Tickets are tied to your account so we can help faster, and skipping a public form keeps spam out of the support queue.